Privacy Policy
Last updated: February 1, 2026
At MoonMate, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully.
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: When you create an account, we collect your email address, username, and password.
- Profile Data: Information you add to your profile, such as your name, date of birth, and profile picture.
- Health & Wellness Data: Mood entries, cycle tracking data, notes, and other wellness information you choose to log.
- Partner Connection Data: Information related to partner connections and shared data preferences.
- Usage Data: Information about how you interact with our app, including features used and time spent.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience and provide tailored content
- Process and complete transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Generate anonymized, aggregated insights to improve our app
- Protect against fraudulent, unauthorized, or illegal activity
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- End-to-end encryption for sensitive health data
- Secure data transmission using SSL/TLS protocols
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Secure cloud infrastructure with industry-standard protections
Sharing Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly choose to share data with a connected partner.
- Service Providers: With third-party vendors who assist us in providing our services (e.g., cloud hosting, analytics).
- Legal Requirements: When required by law or to respond to legal process.
- Safety: To protect the rights, property, or safety of MoonMate, our users, or others.
Your Rights & Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and associated data.
- Export: Download your data in a portable format.
- Opt-out: Unsubscribe from marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@moonmate.app
Address: MoonMate Inc.
123 Wellness Street
San Francisco, CA 94102
United States
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.